At TrainlineFare, we aim to provide a smooth and convenient travel assistance experience. This Refund and Cancellation Policy explains the general guidelines regarding cancellations and refunds for bookings made through our platform.

Cancellation & Refund Eligibility

Refund and cancellation terms for any booking made through TrainlineFare are subject to the Terms & Conditions (T&C), fare rules, and policies of the respective service provider or travel supplier. Different providers may have different cancellation timelines, refund eligibility, processing fees, and restrictions. Cancellation policy also depends on the fare rules of the ticket that you have purchased example coach or refundable coach.

We recommend reviewing the applicable fare rules and cancellation terms before completing your booking.

24-Hour Cancellation Policy

If you cancel your booking within 24 hours of purchase, your booking may be eligible for a full refund, subject to applicable service provider rules and conditions.

Requests made after the 24-hour period will be handled according to the refund and cancellation policies of the respective service provider.

Processing of Refunds

Once a refund request is approved by the applicable service provider, the refund will be processed through the original payment method used at the time of booking. Processing times may vary depending on the supplier, payment provider, and banking institution.

Important Notice

TrainlineFare is an independent third-party travel assistance platform and is not a train operator or transportation provider. We assist travelers by connecting them with third-party suppliers and available travel options. Refunds, cancellations, changes, and service-related decisions are ultimately governed by the policies of the respective service provider.

Contact Us

For questions regarding cancellations or refund requests, please contact our support team:

Email: support@trainlinefare.com
Phone: [Your Contact Number]

Thank you for choosing TrainlineFare. We are committed to helping you with a better travel experience.